This Privacy Policy describes how RocketPrep ("we," "us," or "our") collects, uses, and shares your personal information when you use our mobile applications and related services (collectively referred to as the "Services"). We are committed to protecting your privacy and handling your data with transparency and integrity.

By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this policy, please refrain from using our Services.

INFORMATION WE COLLECT

Information You Provide to Us

When you use our Services, we may collect certain information that you voluntarily provide to us, such as:

• Account information, including your name, email address, and password
• Profile information, such as your profession, certification goals, and study preferences
• Information submitted through customer support channels
• Survey responses and feedback
• Payment information when you make purchases (processed securely through our payment processors)

Information Collected Automatically

When you use our Services, we automatically collect certain information about your device and usage, including:

• Device information (such as your device type, operating system, and unique device identifiers)
• Log data (including IP address, access times, and app features you use)
• Performance data (such as crash reports and app errors)
• Study habits and usage patterns within the app
• Quiz results and progress metrics

HOW WE USE YOUR INFORMATION

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our Services
• Personalize your experience and deliver content relevant to your interests
• Process transactions and manage your account
• Track your progress and provide study recommendations
• Communicate with you about updates, offers, and support
• Analyze usage patterns to enhance our Services
• Detect and prevent fraudulent activity and ensure the security of our platform
• Comply with legal obligations

INFORMATION SHARING AND DISCLOSURE

We respect your privacy and will not sell your personal information. We may share your information in the following limited circumstances:

• Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as hosting, data analysis, payment processing, and customer service.
• Compliance with Laws: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share your information in other ways if you have explicitly consented to it.

DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

YOUR RIGHTS AND CHOICES

Depending on your location, you may have certain rights regarding your personal information, including:

• Accessing, correcting, or deleting your personal information
• Objecting to or restricting certain processing activities
• Data portability
• Withdrawing consent where applicable

To exercise these rights, please contact us using the information provided at the end of this policy.

CHILDREN'S PRIVACY

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Darya Pyzhyk
Pelczynskiego 5-14
Warsaw, Warsaw 01-471
Poland

Email: contact@rocketprep.net
Phone: +48.571570339